Customer service Zappos style. This is a fantastic small business turned mongo business, and the real reason they have been so successful, is something we can all afford: Great Customer service. Not just talking about it, but doing it. AND with everyone involved. Not only your customers, but you vendors and with your employees as well. John Wolske from the Zappos team shared with us about what that looks like. You too can do it. Listen on the after show Peep show to our extended conversation.